Privacy Policy

1. Introduction

BloomCircuit Health ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information in several ways:

Information You Provide

• Contact forms (name, email, organization, project details)
• Support requests (issue descriptions, account information)
• Communications (emails, messages, phone calls)
• Account information (when you create an account to use our platforms)

Automatically Collected Information

• Browser and device information (type, model, operating system)
• IP address and location data
• Pages visited, time spent, and user interactions
• Cookies and similar tracking technologies
• Analytics data through Google Analytics

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and maintain our services and platforms
• Send you marketing communications (with your consent)
• Analyze usage patterns to improve our offerings
• Comply with legal obligations
• Detect and prevent fraud, abuse, and security incidents
• Personalize your experience with our services

4. Information Sharing

We do not sell, rent, or lease your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: We share information with vendors who help us operate our business (hosting, analytics, payment processing) under confidentiality agreements
• Legal Compliance: We may disclose information when required by law or to protect our legal rights
• Business Transfer: If we merge, acquire, or sell assets, your information may be transferred as part of that transaction
• With Your Consent: We may share information when you explicitly consent

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information:

• HTTPS encryption for all website communications
• Secure password storage using industry-standard hashing
• Regular security audits and penetration testing
• Access controls limiting who can view personal information
• Incident response procedures for security breaches

While we strive to protect your information, no method of transmission over the Internet is completely secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how you use our site (Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings in your browser. Disabling cookies may affect website functionality.

7. Retention of Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Generally:

• Contact form inquiries: 3 years (for business record purposes)
• Website analytics: 26 months
• Account information: Until account deletion plus 30 days
• Support tickets: 2 years after resolution

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: The right to know what information we collect and how it's used
• Correction: The right to correct inaccurate information
• Deletion: The right to request deletion of your information
• Portability: The right to receive your information in a portable format
• Opt-out: The right to opt out of marketing communications

To exercise these rights, contact us at hello@bloomcircuit.health or call +1 539-877-6904.

9. HIPAA Compliance

For clients using our healthcare platforms that process protected health information (PHI), we comply with the Health Insurance Portability and Accountability Act (HIPAA). This means:

• We execute Business Associate Agreements (BAAs) with covered entities
• PHI is encrypted in transit and at rest
• We maintain audit logs of all PHI access
• We have documented data breach notification procedures

Contact us for more information about HIPAA compliance in our platforms.

10. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: