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Support & Resources

We're here to help. Get support with implementation, troubleshooting, training, and everything in between.

System status & support response times

System Status

All BloomCircuit Health platforms are operating normally.

Last updated: 10/1/2026 at 7:46:07 AM

Critical production issue?

If you're experiencing a critical issue that's affecting patient care:

Call us immediately: +1 539-877-6904

We'll provide an initial response within one business hour.

Support response SLA

Critical: Initial response within 1 business hour. Production issue affecting patient care or workflows.
High: Initial response within 4 business hours. Significant feature not working or workaround difficult.
Standard: Initial response within 1 business day. General questions, feature requests, or minor issues.
Enhancement: Response within 2-3 business days. New feature ideas or improvement suggestions.

What do you need help with?

Technical Issues

Something isn't working as expected? A feature is broken? Performance is slow?

Report a technical issue →

Implementation & Onboarding

Getting started with a new platform? Need help with data migration or setup?

Get implementation help →

Training & Documentation

Need training for your team? Looking for documentation or user guides?

Request training →

Accessibility Issues

Found an accessibility issue? Need keyboard or screen reader support?

Report accessibility issue →

Account & Billing

Questions about your account, users, or billing? Need an invoice or documentation?

Contact account team →

Other Questions

Don't see your question above? We're here to help with anything else.

Ask a question →

Submit a support request

Tell us what you need help with. Include as much detail as you can, and we'll get back to you as quickly as possible.

By submitting this form, you agree to share information needed to help resolve your issue. We'll respond within our stated SLA.

Other ways to reach us

Call us

+1 539-877-6904

Monday–Friday, 8am–6pm EST

Email

support@bloomcircuit.health

Response within 1 business day

Visit us

62 White Pine Dr
Beaconsfield - H9W 5E3
Canada (CA)